Thank you for subscribing to GOODFEEL BOXCRIBE! We are excited to get your curated box to you while supporting our charitable mission. Please review our Shipping Policy below.

1. Shipping Destinations We currently ship to [List Countries/Regions, e.g., contiguous United States, Canada, select international countries]. Please ensure your shipping address is within our service area. If you attempt to place an order outside our shipping zones, you will be notified during checkout.

2. Shipping Schedule * Subscription Boxes: Our subscription boxes are typically shipped [e.g., once a month, during the first week of each month / on the 15th of each month]. You will receive an email notification when your box has shipped. * First Box: For new subscribers, your first box will ship [e.g., within 3-5 business days of your initial order, or with the next scheduled monthly shipment, depending on when you subscribe]. * One-Time Purchases (if applicable): One-time purchases or individual items (if offered) are typically processed and shipped within [e.g., 2-3 business days] of order confirmation.

3. Shipping Costs * Subscription Boxes: Shipping costs for subscription boxes are [e.g., included in the subscription price, or calculated at checkout based on your location]. * One-Time Purchases: Shipping costs for one-time purchases will be calculated at checkout based on the weight of the items, your shipping address, and the selected shipping method. * Any applicable taxes or duties for international shipments are the responsibility of the recipient.

4. Estimated Delivery Times Once shipped, estimated delivery times are as follows: * Domestic (within [Your Country]): [e.g., 5-10 business days] * International: [e.g., 10-20 business days], but may vary significantly depending on customs procedures and local postal services in the destination country. * Please note: These are estimates only. Actual delivery times may vary due to factors outside our control, such as weather delays, carrier issues, or customs processing.

5. Tracking Your Order Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). You can use this number to track your package’s journey through the carrier’s website.

6. Incorrect Address / Unclaimed Packages * It is the customer’s responsibility to provide a correct and complete shipping address at the time of purchase. * If a package is returned to us due to an incorrect address provided by the customer, or if it remains unclaimed at the postal service, the customer will be responsible for any re-shipping fees. We are not responsible for lost packages due to incorrect addresses.

7. Lost or Damaged Shipments * Damaged in Transit: If your box arrives damaged, please refer to our Refund Policy and contact our customer service immediately with photographic evidence. * Lost Packages: If your tracking information shows that your package was delivered but you have not received it, please check with neighbors and your local post office. If you still cannot locate it, contact our customer service within [e.g., 7 days] of the reported delivery date. We will assist you in initiating an investigation with the shipping carrier. We are not responsible for packages that are stolen after delivery.

8. International Shipping * Customs, Duties, and Taxes: International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are not included in the item price or shipping cost and are the sole responsibility of the recipient. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing. * We cannot mark international shipments as “gifts” to avoid customs fees.